Privacy Policy

Introduction

Warrior Stoves Ltd. respects your privacy. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data. Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Warrior Stoves Ltd.

What information is being collected?

During the order process we collect the following information: Name Address Delivery Information Telephone Number Email Address Payment Details

How long do we keep your personal data?

We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required by law to retain certain information for as long as is reasonably necessary to meet current regulatory requirements.

How is my information being collected and where is it stored?

All the information that we collect is provided by you (the customer) via a secure webpage or over the telephone and is stored on our secure server. We use computer firewalls, anti-virus software and password protected systems to ensure that your data is safe at all times. Our secure servers are located in an access controlled environment. Sometimes maintenance will be required on the server, this is may be carried out remotely by a third party, only if this is covered by an agreement with the third party that they are GDPR compliant.

Credit/Debit card details

All payment information i.e. Credit/Debit Card details are not stored within this site or by us. When you pay online this information is collected by your chosen payment service who have their own privacy statement and conditions of service.

Why is this information collected and how will it be used?

This information is solely used to process the order. We do not, at present use this information for any Marketing Activity, should this change you will be informed and have the option to “opt in” to receive this.

Who is this information being shared with?

In order to fulfil you order we will share your information that you provide with our delivery partners (Yodel, Parcel Force, Gregory Distribution and Royal Mail). This may include, depending on the service selected your telephone number and email address, this is to provide you with tracking information for your order.

External Sites

On some product pages you may see links to external third party site such as links to supplier websites or informational videos. Warrior Stoves Ltd. are not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Cookies

WARRIOR Stoves may set and access Cookies on your computer. You can read more about cookies at http://www.allaboutcookies.org/ A "cookie" is a small data text file that is placed in your browser and allows Warrior Stoves Ltd. to recognize you each time you visit our site. Cookies themselves do not contain any personal information, and Warrior Stoves Ltd. do not use cookies to collect personal information.

You can choose to disable Cookies in your web browser. By default, your browser will accept Cookies, but this can be altered. For further details please consult the help menu within your browser.

WARRIOR Stoves Ltd. use 2 types of cookies on our website.

Cookies to help the use of your site. These do things such as remember items in your shopping basket and your email address when login in. If you restrict or reject your use of these cookies you will find that your use of this website will be hindered including the inability to purchase items. Third party cookies – The main third party cookies that WARRIOR Stoves use are ones that track the use of this website. WARRIOR Stoves uses Google Analytics, supplied by Google Inc, to report on activity on this website. These cookies can only identify that someone has used the site and do not collect any personal data. For more information on this you can view Google Analytic’s privacy policy at http://www.google.com/intl/en/privacy/privacy-policy.html We also use AddThis Sharing and Social Media tools to enhance the user experience of our website. The AddThis Cookies, like Google Analytics, do not collect any personal information unless supplied by the end user i.e. you may send a link to someone you know using the AddThis Share buttons on our site, AddThis will then use this information to forward on the information to your recipient. AddThis will not use this information for anything else. You can view AddThis's privacy policy at http://www.addthis.com/privacy/privacy-policy#publisher-visitors Remember The Risks Whenever You Use The Internet While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Warrior Stoves Ltd. and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Warrior Stoves Ltd. have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies. Where can I find more information regarding the handling of my personal data? Should you have any queries relating to this Privacy Notice, or about how WARRIOR collect, store and process your personal information you can contact us at info@warriorstoves.co.uk or write to us at: WARRIOR Stoves Ltd. Chapel Road Tuckingmill Camborne Cornwall TR14 8QY